Shipping Information
    
FREE Free UPS Ground Shipping for all domestic orders over $50*
*Excluding orders to Alaska, Hawaii, Puerto Rico, Virgin Islands (US) and Military Addresses.

Domestic United States

(excluding Alaska, Hawaii, Puerto Rico, Virgin Islands (US) & Military)
Within the contiguous (lower 48) United States, all items are shipped via UPS. 1888depsang.com delivers to any UPS acceptable address in the US. Post Office boxes are not allowed. UPS does not deliver on weekends or holidays.

Shipping prices are based on the weight of the item and the type of shipping you choose. All domestic shipping prices are calculated via a real time link with UPS shipping tables available at www.ups.com.


Delivery Times

Once your order is shipped the following standard UPS transit times apply:

UPS Ground
Transit time is usually 3 to 10 business days depending on delivery location, however UPS does not guarantee these transit times.

UPS 3 Day Select
Delivery is guaranteed by the end of the third business day.

UPS 2nd Day Air
Delivery is guaranteed by the end of the second business day.

UPS Next Day Air
Delivery is guaranteed by 10:30 a.m., 12:00 noon, or the end of next business day depending on location.


International Orders

Our mission at 1888depsang.com is to offer excellent products and excellent customer service. With that in mind, we are now using UPS.

Shipping and handling charges will be based on the total weight of items ordered and the destination of the package. Please call our customer service at 1-888-337-7264 for shipping and handling charges.


Incorrect Shipping Address Fees and Address Correction Fees

To help prevent delivery delays, please double check the shipping address prior to submitting your order. The most common mistakes made when providing us with a shipping address are incorrect zip code, missing company name, missing suite or apartment number, and wrong street number.

Packages that are returned to us because of an incorrect or incomplete address will be charged additional shipping charges when your package is reshipped. In addition, any fees billed to us by UPS for address correction or address change will be charged to you when we receive them. UPS typically bills $10.00 for correction of each ground package and $11.00 for correction of each air package regardless of how minor the address correction may be.

Damaged items

When your order arrives, please inspect for any damage occurred to the item(s) in your shipment, please contact us immediately at 1-888-337-7264. Please provide the order number along with your email address and phone number for fastest service. To assure prompt resolution, please retain the shipping box, packing materials and the damaged items for inspection by the carrier.

Item availability

If an item selected is temporarily out of stock at the time of your order, you will be notified via email and advised of the expected ship date of the backordered item. Backordered items are shipped as soon as they are available. Please be assured that you will not be charged for any item until it is shipped. If for any reason you wish to cancel a backordered item prior to its shipment, please contact us at 1-888-337-7264 and we will be happy to assist you.